Terms and Conditions

Effective Date: 11/1/2024

Welcome to Neah's Way. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website. By purchasing, accessing, or using our coaching services or products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use or purchase our services.

1. General Information

  • Neah's Way is an online store that offers print-on-demand clothing and merchandise, health and fitness coaching and other related services in the form of video and written content. We reserve the right to change our products, prices, and policies at any time without prior notice.
  • Neah's Way offers health and fitness coaching services, which may include workout recommendations, nutrition education, wellness guidance, and support. These services are intended for general educational purposes and are not a substitute for professional medical advice, diagnosis, or treatment. 

2. Health and Medical Disclaimer

  • Neah is not a licensed medical doctor, healthcare provider, or mental health professional. None of the products or services offered through social media or this website are intended to prevent, diagnose, treat, or cure any disease or condition.
  • You should consult your physician or other healthcare professional before starting any health or fitness program to determine if it is suitable for your needs.
  • If you experience faintness, dizziness, pain, or shortness of breath at any time while exercising, you should stop immediately and seek medical advice.
  • Neah Nova (Allen) is not responsible for any health problems, injury, damage or loss that may result from use of her programs, products, events, or services.

3. User Accounts

  • To make a purchase on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. Ordering Payment, and Cancellations

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to:
    • Product availability
    • Errors in product or pricing information
    • Fraudulent or unauthorized transactions
  • Payment must be made at the time of purchase. We accept various payment methods, including credit cards and other secure payment options.
  • Payment for coaching services must be made in advance, according to the package selected. All payments are non-refundable unless otherwise stated in the contract.  
  • Cancellations must be made at least 24 hours in advance of the scheduled session. If you cancel within less than 24 hours, the session may be forfeited at the coach's discretion. Sessions can be rescheduled based on availability and mutual agreement.

5. Termination of Services

  • Neah's Way reserves the right to terminate services if you breach these Terms and Conditions or if it is deemed that a coaching relationship is no longer beneficial.

  • You may also terminate the services at any time; however, refunds will be provided at the coach's discretion.

6. Client Responsibilities

  • You agree to provide accurate and complete information about your health and fitness history.
  • You are responsible for adhering to the program and using the advice provided by the coach.
  • The results of coaching depend on your commitment and efforts; Neah's Way does not guarantee specific outcomes.

7. Shipping and Delivery

  • We use third-party services for fulfillment and shipping. Shipping times may vary based on your location and the selected shipping method. We are not responsible for delays caused by the shipping carrier or customs.

8. Refunds and Returns

  • Our refund policy can be found here. Please review it for information on eligibility for refunds and the return process.

9. Intellectual Property

  • All content on our website, including text, graphics, vidoes, logos, and images, is the property of Neah's Way or our licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is prohibited.
  • All materials provided during coaching, including but not limited to workout plans, nutritional guides, and written content, as well as all other digital products, classes and resources available through the website are the intellectual property of Neah's Way.
    You may not copy, distribute, or share these materials without prior written consent.

10. Privacy and Confidentiality

  • We respect your privacy and will keep your personal information confidential. Your information will not be shared with third parties without your consent, except as required by law.

11. Limitation of Liability

  • To the maximum extent permitted by law, Neah's Way shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or other intangibles; injuries, health conditions, or damages arising from the use of our products or services.
  • Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount you paid for the services.

12. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of Texas, USA. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Texas, USA.

13. Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of the website after any changes constitutes acceptance of the new Terms and Conditions.

14. Contact Information

  • If you have any questions about these Terms and Conditions, please contact us at neahsway@gmail.com