Privacy Policy

Effective Date: 11/1/2024

At Neah's Way, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Neah's Way and make a purchase. By using our site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

  • Payment Information: We use third-party payment processors to handle payment transactions. We do not store your credit card information, but we may collect information related to the transaction, such as transaction ID and payment status.

  • Non-Personal Information: We may collect non-personal information automatically when you visit our site, such as your IP address, browser type, pages viewed, and the time spent on our site. This information helps us improve our website and services.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order and account
  • To provide customer support
  • To send promotional emails and newsletters (you can opt-out at any time)
  • To analyze website usage and improve our services
  • To comply with legal obligations

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. It is your job to research the terms and conditions and privacy policies of any third-party service providers.

  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our site. You can manage your cookie preferences through your browser settings.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access and request copies of your personal information
  • The right to request corrections to inaccurate information
  • The right to request the deletion of your personal information
  • The right to withdraw consent for processing your personal information

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at neahsway@gmail.com.